Frequently Asked Questions (FAQs)

At eShoppingHube.com, we aim to provide clarity and assistance regarding our products and services. Below are some frequently asked questions to help you with your shopping experience.

1. How do I place an order? To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the instructions to enter your shipping details and payment information to complete the purchase.

2. What payment methods do you accept? We accept the following payment methods:

  • Sadapay

  • Cash on Delivery (COD)

  • Mobile Wallets (JazzCash, EasyPaisa)

3. How long does delivery take? Delivery times vary depending on your location:

  • Within major cities: 3-5 business days

  • Other areas: 5-7 business days

  • Remote locations: 7-10 business days

4. Can I track my order? Yes, once your order is shipped, you will receive a tracking number via email or SMS, allowing you to track your package in real time.

5. What is your return policy? We offer a 7-day return policy for eligible products. Items must be unused and in their original packaging. For more details, please visit our Refund & Return Policy.

6. How can I cancel my order? Orders can be canceled within 12 hours of placement if they have not been shipped. To cancel an order, please contact our support team at support@eshoppinghube.com.

7. What should I do if I receive a damaged or incorrect product? If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear photos, and we will arrange a replacement or refund.

8. Do you offer international shipping? Currently, we only deliver within Pakistan. We are working on expanding our services to international locations in the near future.

9. Are there any shipping charges? Yes, shipping charges may apply depending on the location and order value. Free shipping is available on orders above a specified amount, which will be mentioned during checkout.

10. How do I contact customer support? You can reach our customer support team via:

11. Do you offer discounts or promotions? Yes, we frequently offer discounts and promotions. Stay updated by subscribing to our newsletter and following us on social media.

12. Can I modify my order after placing it? Once an order is placed, modifications may not be possible. Please contact our support team as soon as possible for assistance.

13. Do you have a physical store? No, we operate exclusively online to provide you with a convenient shopping experience.

14. Are my personal details safe with you? Yes, we take data security seriously and implement industry-standard measures to ensure your personal information is safe. For more information, please refer to our Privacy Policy.

15. How can I stay updated on new products and offers? You can stay informed by subscribing to our newsletter and following us on social media platforms.

If you have any other questions, feel free to reach out to us. We are happy to assist you!

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